Standard Account Deletion
Open Profile, scroll to Delete Account, review what will happen, and choose Schedule deletion. Company access is removed immediately and eligible account data is scheduled for permanent deletion after 30 days.
Taskynx Account
Delete Account
Use the deletion control available for your role or request account assistance from Taskynx Support.
Account ControlsDelete Your Access
Review the effect on your sign-in and company workspace before confirming.
How to delete your account
Support Request
Email admin@aeffinityone.com from the address associated with your account using the subject “Taskynx Account Deletion Request.” We may verify account ownership.
Team Member Accounts
Scheduling deletion removes company access immediately. Workplace records already submitted may remain as company operational records where retention is appropriate.
Additional Employer Accounts
An employer who is not the primary company owner may open the Owner Dashboard and choose Delete Employer Account. This immediately removes employer access, marks the employer profile as deleted and terminated, signs the user out, and attempts to delete the authentication account. This route does not provide the standard 30-day in-app recovery period.
Company Owners
A primary company owner must contact Taskynx support to arrange an ownership transfer before deleting the personal account. Account deletion cannot close the company workspace or disable the team.
Data and subscriptions
Standard Recovery Period
For deletion scheduled through Profile, you may restore the account by signing in during the 30-day recovery period. After that period, the authentication account, Taskynx profile, personal settings, and profile subrecords are permanently deleted. De-identified lifecycle totals may remain without the deleted profile. The separate Delete Employer Account route does not include this recovery period.
Shared Company Records
Messages, assignments, proof, schedules, escalations, audits, company username references, and related workplace records remain with an active company workspace without a fixed automatic deletion date. These records may continue to show the former user's name, user identifier, submitted text, timestamps, and evidence, but they no longer provide that user with account access.
Company Billing Records
Company-level subscription verification, transaction references, entitlement state, and billing-event records may remain after a personal account is deleted so Taskynx can operate company access, prevent duplicate purchase claims, resolve disputes, and maintain store records.
Safety and Moderation Records
Safety evidence follows the retention periods described in the Taskynx Privacy Policy. Dismissed reports are generally scheduled for deletion after 30 days and actioned reports after 365 days, unless an open review, legal hold, dispute, security need, or legal obligation requires longer retention.
Store Subscription
Deleting Taskynx does not automatically cancel an Apple App Store or Google Play subscription. The store account holder must manage or cancel the subscription separately.
After Standard Deletion
Once permanent deletion is completed after the standard recovery period, the account cannot be recovered. A returning user will need a new invitation and account. An additional employer using Delete Employer Account loses access immediately.